Microfinance
AI voice agents built for microfinance
Handle EMI collections, loan queries, and customer support in your borrowers' language — at scale.
1M+
Calls monthly
40%
Same-day payment rate
20+
Languages
60%
Cost reduction
Challenges in Microfinance
High call volumes
During disbursement and EMI due dates, volumes spike 10x. Your team can't keep up.
Language barriers
Borrowers speak local languages. English-only support alienates most of your customer base.
Collection challenges
Manual collection calls are expensive and slow. With thousands of overdue accounts, you're always behind.
After-hours gaps
Customers call about loan issues at night and weekends. Your office is closed.
High agent costs
Hiring and retaining multilingual agents is expensive. Turnover is 40% annually.
Inconsistent service
Different agents give different answers. Quality varies by shift and day.
How Simpragma Helps
Automated EMI payment reminders
Payment plan negotiation
Loan eligibility queries
Balance and EMI schedule checks
Branch and timings info
Complaint registration
Promise-to-pay tracking
Multi-language support (20+)
CRM & core banking integration
Transform your microfinance operations
Start with 100 free calls. No credit card required.