CASE STUDYMicrofinance
How a Leading Microfinance Company Handles 2M+ Calls/Month with AI Voice Agents
A top Indian NBFC scaled collections from 350K to 2M+ calls per month — cutting costs 60%, maintaining recovery rates, and achieving zero compliance violations.
471%
Call Volume Increase
60%
Cost Reduction
0
Compliance Violations
11
Languages
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